外贸邮件主题有哪些

redmaomail 2024-10-25 16:51 阅读数 25 #外贸资讯

红帽云邮外贸主机

外贸邮件主题有如下这些:第一.订单超重导致无法使用小包免邮;第二.海关税;第三.因物流风险,卖家无法向买家发货;第四.告知买家已发货;第五.若物流遇到问题;第六.发货后;第七.告知客户货物预计到港时间。接下来小编就来给大家介绍一下。

外贸邮件主题有哪些

第一.订单超重导致无法使用小包免邮

Dear X,

Unfortunately, free shipping for this item is unavailable; I am sorry for the confusion. Free Shipping is only for packages weighing less than 2kg, which can be shipped via China Post Air Mail. However, the item you would like to purchase weighs more than 2kg. You can either choose another express carrier, such as UPS or DHL (which will include shipping fees, but which are also much faster). You can place the orders separately, making sure each order weighs less than 2kg, to take advantage of free shipping.If you have any further questions, please feel free to contact me.

Best Regards,

Lisa

第二.海关税

Dear X,

Thank you for your inquiry and I am happy to contact you.I understand that you are worried about any possible extra cost for this item. Based on past experience, import taxes falls into two situations.First, in most countries, it did not involve any extra expense on the buyer side for similar small or low-cost items.Second, in some individual cases, buyers might need to pay some import taxes or customs charges even when their purchase is small. As to specific rates, please consult your local customs office.I appreciate for your understanding!

Sincerely,

Lisa

外贸人如果想要寻找客户,可以来使用格兰德外贸平台的搜索引擎获客功能,根据自身的产品词以及目标市场即可挖掘出大量的关联域名,随后便可导出或是继续跟进。

第三.因物流风险,卖家无法向买家发货

Dear X,

Thank you for your inquiry.I am sorry to inform you that our store is not able to provide shipping service to your country. However, if you plan to ship your orders to other countries, please let me know; hopefully we can accommodate future orders.I appreciate for your understanding!

Sincerely,

Lisa

第四.告知买家已发货

Dear X,

Thank you for shopping with us.We have shipped out your order (order ID: xxx) on Feb. 10th by EMS. The tracking number is xxx. It will take 5-10 workdays to reach your destination, but please check the tracking information for updated information. Thank you for your patience!If you have any further questions, please feel free to contact me.

Best Regards,

Lisa

第五.若物流遇到问题

Dear X,

Thank you for your inquiry; I am happy to contact you.We would like to confirm that we sent the package on 16 Jan, 2022. However, we were informed package did not arrive due to shipping problems with the delivery company. We have resent your order by EMS; the new tracking number is: XXX. It usually takes 7 days to arrive to your destination. We are very sorry for the inconvenience. Thank you for your patience.If you have any further questions, please feel free to contact me.

Best Regards,

Lisa

第六.发货后

Dear X,

The item XXX you ordered has already been?shipped out and the tracking number is XXX. The shipping status is as follows: XXX. You will get it soon. Thanks for your support!

Best Regards,

Lisa

第七.告知客户货物预计到港时间

Dear X,

How are you? The shipment are expected to arrive Hamburg port on 28th November (next monday), please kindly pay attention to its arrival and arrange the custom clearance.In case you have any questions, please feel free to let me know.

Sincerely,

Lisa

以上便是外贸邮件主题有哪些的介绍,希望能帮到广大外贸人。


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