外贸客户询盘回复模板大集合

询盘是外贸们与买家的“第一次亲密接触”，当然这个很有可能是由于你在信中的产品描述或者价格，亦或者其他措辞方面吸引到了买家，但是要想最后成交，就需要你通过优质的服务增强买家下单决心，用最真诚的服务赢得买家的订单！

询盘的回复有几点原则，简单概括如：
1、回复及时（给买家发送询盘的24小时内是黄金时间）
2、内容专业（清晰、简洁、完整）
3、格式规范（别忽略问候语，结束语等细节）

这里我们细节就不展开来说了，下面就收集了一些询盘回复模板，以飨外贸小伙伴们：

1.回应买家砍价：

Dear x,
Thank you for your interests in my item.
I am sorry but we can’t offer you that low price you asked for.
We feel that the price listed is reasonable and has been carefully calculated and le**es me limited profit already.
However, we’d like to offer you some discounts on bulk purchases.
If your order is more than X pieces, we will give you a discount of xx% off.
Please let me know for any further questions. Thanks.
Sincerely,
(name)

2.客户催促下单，但产品的库存不多

Dear X,
Thank you for your inquiry.
Yes, we h**e this item in stock. How many do you want? Right now, we only h**e X lots of the X color left. Since they are very popular, the product has a high risk of selling out soon. Please place your order as soon as possible. Thank you!
Best regards,
(name)

3.客户所要产品断货

Dear X,
We are sorry to inform you that this
item is out of stock at the moment. We will contact the factory to see when they will be **ailable again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well.
You can click on the following link to check them out.
http://www.…
Please let me know for any further questions. Thanks.
Best Regards,
(Your name)

4.由于周末导致回复不够及时,先表示歉意（因为错过了最佳24小时回复时间所以可通过主动打折的方式赢取客户。）

Dear X,
I am sorry for the delayed response due to the weekend.
Yes, we h**e this item in stock. And to show our apology for our delayed response, we will offer you 10% off. Please place your order before Friday to enjoy this discount.
Thank you!
Please let me know if you h**e any further questions. Thanks.
Best Regards,
(Your name)